Privacy Policy

Last updated: July 22, 2026

Roomloft operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Roomloft is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

We may collect or process the following categories of personal information depending on how you interact with our Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment method details and transaction information.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, add to cart, or purchase.
  • Communications with us including customer support inquiries.
  • Device information including IP address, browser type, and unique identifiers.
  • Usage information including how you interact with our website.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services via cookies and similar technologies.
  • From our service providers who collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services — to process your payments, fulfill your orders, manage your account, arrange shipping, and create a customized shopping experience.
  • Marketing and Advertising — to send promotional communications and show you relevant advertisements.
  • Security and Fraud Prevention — to authenticate your account, detect fraudulent activity, and secure our services.
  • Communicating with You — to provide customer support and respond to your inquiries.
  • Legal Reasons — to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify and vendors who perform services on our behalf (e.g. payment processing, fulfillment, shipping).
  • With business and marketing partners to provide advertising services.
  • When you direct or consent to our disclosure to third parties.
  • In connection with a business transaction such as a merger or acquisition.
  • To comply with applicable legal obligations or to protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children. We do not knowingly collect personal information about children under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request that it be deleted.

Security and Retention of Your Information

No security measures are perfect or impenetrable. We cannot guarantee perfect security. How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide Services, or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access / Know — request access to personal information we hold about you.
  • Right to Delete — request deletion of personal information we maintain about you.
  • Right to Correct — request correction of inaccurate personal information.
  • Right of Portability — receive a copy of your personal information.
  • Right to Opt out of Sale or Sharing for Targeted Advertising — opt out of the processing of your personal information for targeted advertising purposes.
  • Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe link.

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Business Name: Roomloft

Business Email: support@roomloft.store

Business Hours: 9:00 AM – 6:00 PM EST (Monday – Friday)

Live Chat: Available 24/7

Business Address: 925 S Chugach St, APT 10, Palmer Alaska 99645, United States